At Westchester Marketing Cafe there are a number of online applications that we use regularly. One of those applications is Join.Me. We primarily use Join.Me to remotely train clients and conduct virtual meetings. It has been a great tool for many years now and recently proved to be the perfect solution to an otherwise problematic situation. Recently, we had an employee away on vacation. Unfortunately, soon after they arrived they received an urgent message. One of our client’s could not access their eCommerce information via their website. Shortly after, that they received another message from another client about an outdated plugin with potential security implications. Without account access and 10 hours from home they were in a bit of a pickle. They did, however, have one option; call their non-tech-savvy in-laws and walk them through the Join.Me process and grab the necessary files from the computer remotely. Their in-laws are…
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