At Westchester Marketing Cafe there are a number of online applications that we use regularly. One of those applications is Join.Me.
We primarily use Join.Me to remotely train clients and conduct virtual meetings. It has been a great tool for many years now and recently proved to be the perfect solution to an otherwise problematic situation.
In early July my husband, Tony, and I attended AxialFest in the Sierra Nevada Mountains of Northern California. Tony is active in the radio control industry and this year’s event was centered around RC rock crawling!
Unfortunately, soon after we arrived we received an urgent message. One of our client’s could not access their eCommerce information via their website. Shortly after that we received another message from another client about an outdated plugin with potential security implications. Without account access and 10 hours from home we were in a bit of a pickle. We did however have one option; call my non-tech-savvy in-laws and walk them through the Join.Me process and grab the necessary files from the computer remotely.
My in-laws are retired and not much for using the “interwebs”, but I was able to guide them through the easy process of browsing to the Join.Me website, installing the application, setting up a meeting and allowing me to take control of the mouse. We literally completed the entire process within 10 minutes and I was off to save the day for our clients!
Join.Me is a fantastic tool and can be used in many ways to aid in communication and workflow.
“Collaborate instantly with free screen sharing, unlimited audio, and ridiculously simple video conferencing. No registration required.” – join.me
And in case you’re wondering, we’re not affiliates, just big fans!