The Challenge The Balancing Life’s Issues (BLI) website had become overgrown with too much copy and an on-boarding process that hadn’t been reevaluated in years. The BLI team needed to simplify and streamline the website to include only essential elements. Solutions The home page was designed to feature a company video that had been filmed previously but had no home on the old website. Contact information for staff was laid out in an easy-to-scan table that works just as well on a phone as it does on a desktop. Information for new trainers was consolidated into a single page with step-by-step instructions and all necessary documents readily available for download. Key Successes Focus On ActionGetting rid of extraneous pages and content brought readers straight to Calls To Action and simplified site maintenance. Good HousekeepingAn issue with the hosting account for a secondary website provided an opportunity to merge the external…
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