What Does My Web Hosting Company Do For My Business?

Clients are sometimes embarrassed to ask, but often don't understand what they are paying their hosting company for. But occasionally, an intrepid soul will just put it out there and ask "what does my web hosting company do for my business?"

Here's a breakdown of how your website is put together. Think of it as "everything you wanted to know about how your website works but were afraid to ask."

Domain Registration

Whether you call is domain name, URL or website it's all the same thing; it's your internet address. Just like you have a physical address for your home or business, you have this "virtual" address where people can find you.

But just as you need to either buy or lease the address where you live, you need to lease your virtual address. This process is called domain registration.

Website Development

File structureYour website is made up of files. You may see .HTML, .PHP, .ASP for example at the end of a page's address like you would see .DOC at the end of a Word file's name - or you may not see anything depending on how your site is developed.
Regardless of what type of files are used to create your site, your visitors will need to have access to them to see your site. You don't want to open up your computer so the files will need to be stored on a computer where visitors can see your files. These computers are called "servers".

Web Hosting

computer serverYour hosting company owns these servers where you upload your site's files to make your site publicly accessible. The hosting company's job is to make sure that their servers - and your site - are up and running. They are also responsible for updating their security protocols so your site doesn't get hacked and keeping the software that runs the servers up-to-date. That's why it's important to use a reputable hosting company.

That's it! Aren't you glad you asked?

Posted in Marketing and tagged .


  1. That last point is simply not accurate. It is the hosting company’s responsibility to keep the server secure but no hosting company can take responsibility for what you upload to the server… if you upload insecure software into your website it is NOT the job of your hosting company to secure it. Your site will get hacked and IT is YOUR respnsibility to fix it!

    • Ben, you make a good point in that as a site owner you bear some responsibility for maintaining strong security protocols on your site; avoid using scripts that leave your site vulnerable for example.
      My point here was simply that the hosting company bears the responsibility to ensure the security of the servers.
      Thanks for commenting.

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